amazon suspended account reactivation

 

Types of Account Suspensions That We Handle

At ESQgo, we have experience in helping sellers get their accounts reinstated no matter what the reason for their suspension. In general, Amazon suspends sellers’ accounts for one of three reasons: 

  1. Your performance as a seller has declined.
  2. You have violated Amazon’s strict policies concerning their service. 
  3. You are selling a restricted product. 

These are the general reasons why accounts are suspended, but the reason provided to you will likely be more specific. An Amazon suspension lawyer from our firm can help with the following types of suspensions: 

  • Suspensions based on buyer complaints concerning your products
  • Suspensions based on having multiple seller accounts
  • Suspensions based on selling prohibited products
  • Intellectual property issues
  • Inauthentic or counterfeit items
  • Order defect rates greater than 1%
  • Late shipment rates greater than 4%
  • Pre-fulfillment rate greater than 2.5%
  • Allegations that used items are sold as new or products are not as advertised
  • Unsafe products or products that are expired

While the reasons for a suspension are common throughout the marketplace, we recognize that the facts and circumstances surrounding your case are unique. Our legal team takes the time to carefully investigate your suspension so that we can help you get back up and running as quickly as possible. 

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