amazon suspended account reactivation

 If your account is suspended due to outstanding charges, you can reinstate your account by paying all past due charges in the Billing and Cost Management console.

Here are a few important things to keep in mind if your account is suspended due to outstanding charges:

• If your account isn't reactivated within 60 days of suspension, resources on the account might be lost.
• If your account isn't reactivated within 150 days of suspension, then your account is terminated.
• Terminated accounts can't be reopened, and all resources on the account are lost.

To pay the past due charges on an account, first verify that your current payment information is accurate:

1. Check Payment Methods to confirm that the information associated with your payment method is correct.
2. If your default payment method is no longer valid, add a new payment method, and then set it as the default payment method.

Then, do the following to pay your outstanding charges:

1. Open the Billing and Cost Management console.
2. On the navigation pane, choose Payments.
   You can view your outstanding invoices on the Payments Due tab.
3. On the Payments Due tab, select the invoice that you want to pay, and then choose Complete payment.
4. On the Complete a payment page, confirm that the summary matches what you want to pay, and then choose Verify and Pay.

If you paid your past due charges in full with a credit card, then services automatically reactivate within a few minutes.

If you paid your past due charges in full with a different payment method, then contact AWS Support to reactivate your account.

Sometimes account services can take up to 24 hours to reactivate an account. If you have paid your past due charges in full, and your account isn't reactivated within 24 hours, then contact AWS Support.

If your account has no past due charges, check the email address associated with the AWS account. AWS sends a notification and instructions to the registered email address on the account if your account is suspended for another reason. If you’re not sure why your account was suspended, then contact AWS Support for help.