amazon suspended account reactivation

 

Investigate the reason for your Amazon Seller Suspended Account

Amazon will inform you of the cause in a technical language for the suspension of your account. But it may not give a detailed explanation on how your account has violated Amazon policies. To know more details, preview your Seller Central and identify the areas where you lack.

Below are the top reasons for your Amazon seller suspended Account:
  1. Poor Seller Performance

Amazon is very strict when it comes to seller performance metrics. If you cancel too many orders, have a low score on customer reviews, and don’t do timely shipping, then you are at a greater risk of account suspension.

Amazon is also very strict on sellers abiding product content policy. The product should have a suitable title, product images, bullet points, back-end search terms, and an ideal description with suitable keywords.

Make sure you are following Amazon’s minimum targets below:

  • Order Defect rate < 1%
  • Pre-fulfillment Cancel Rate < 2.5%
  • Late Shipment rate < 4%
  1. Seller Policy Violation

Amazon sellers should clearly understand the Amazon requirements before even signing up to sell. Sellers should make sure that Amazon rules are not violated by:

  • Regularly auditing the product information and ensuring that it is matching Amazon policies.
  • Become familiar with Amazon’s agreements and policies.
  • Follow the latest Amazon updates and ensure you are up to par with the latest updates.

If you are abiding and familiar with the rules then you have room to negotiate with Amazon when your account is suspended.

  1. Selling Restricted Products

Amazon aims to maintain high-quality product information and inventory on its platform. Amazon marketplace also encourages sellers to report any kind of violation by another seller.  So, you should be every time checking your account to quickly catch the notices and contact the Amazon support center as soon as possible.

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