amazon suspended account reactivation

 

Reasons why Amazon could suspend your account

Poor Seller Performance

Amazon puts a great deal of focus on customer service, so having a poor seller performance can get your account suspended. You may be suspended for the following:

• Order Defect Rate Above 1%
• Late Shipment Rate Above 4%
• Pre-Fulfillment Cancel Rate Above 2.5%

Get your account reinstated. Our team of experts will help you create an effective appeal with a plan of action ensuring Amazon that your rates will stay within acceptable limits.

Selling Prohibited and Unregulated Items

To avoid any regulatory or legal trouble, Amazon does not allow any prohibited and unregulated items on their platform. It would be impossible to list all items that fall into this category, but one category where this problem is most common is pharmaceuticals and supplements.

You should only sell FDA approved items in this category and avoid making any claims that cannot be substantiated. If you have developed a product yourself, then you will have a good idea of its regulatory situation. In cases where you are sourcing a product from a manufacturer, never accept their claims at face value.

Do your own, independent research before listing a product on your Amazon store, because you will be the one that gets banned if the item doesn’t meet Amazon’s standards.

amazon suspended account reactivation

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